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Virus stuck at welcome screen after 4.0.5.01 update[SOLVED]

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timelapse

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Wednesday, September 8th 2010, 3:23pm

Virus stuck at welcome screen after 4.0.5.01 update[SOLVED]

Hello again, on top of my other problems i'm finding the following....

i disconnected the power supply and since then the virus cant get past the welcome screen with the light background, after the black screen breaks down.

i've rebooted holding exit - putting it into usb mode and then repaired... which solved the problem - until i tested it by unplugging the mains again.

anyone else getting this?

This post has been edited 2 times, last edit by "timelapse" (Nov 20th 2010, 11:13pm)

timelapse

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Wednesday, September 8th 2010, 3:49pm

just another thing to add to this.....


i've just tried rolling back to 4.0.2.01, which has no trouble getting past the welcome screen - but now cubase sayings driver versions mismatch. ive tried repairing with no luck?

i'm happy to work with this version if you guys don't have a fix for the 4.0.5.01?

this is really frustrating....

HUEY

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Wednesday, September 8th 2010, 4:17pm

Quoted from "timelapse"




i've just tried rolling back to 4.0.2.01, which has no trouble getting past the welcome screen - but now cubase sayings driver versions mismatch. ive tried repairing with no luck?


this is really frustrating....


I think it is what it says........The deinstallation of the previous drivers is probably not done well.............. and now there is a driver mismatch

HUEY

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Wednesday, September 8th 2010, 4:20pm

RE: Virus stuck at welcome screen after 4.0.5.01 update

Quoted from "timelapse"

Hello again, on top of my other problems i'm finding the following....

i disconnected the power supply and since then the virus cant get past the welcome screen with the light background, after the black screen breaks down.

i've rebooted holding exit - putting it into usb mode and then repaired... which solved the problem - until i tested it by unplugging the mains again.

anyone else getting this?


Did you already try to reinstall the OS from "Virus control Center"?

timelapse

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Wednesday, September 8th 2010, 4:21pm

Quoted from "HUEY"

Quoted from "timelapse"




i've just tried rolling back to 4.0.2.01, which has no trouble getting past the welcome screen - but now cubase sayings driver versions mismatch. ive tried repairing with no luck?


this is really frustrating....


I think it is what it says........The deinstallation of the previous drivers is probably not done well.............. and now there is a driver mismatch



i agree.. i suppose i'm hoping for someone to turn around and say " yeah just remove ***.*** and it will work.."

there must be a certain driver that cubase looks at.. if i knew what it was then possibly i could just unregister it or delete it?

timelapse

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Wednesday, September 8th 2010, 4:22pm

RE: RE: Virus stuck at welcome screen after 4.0.5.01 update

Quoted from "HUEY"

Quoted from "timelapse"

Hello again, on top of my other problems i'm finding the following....

i disconnected the power supply and since then the virus cant get past the welcome screen with the light background, after the black screen breaks down.

i've rebooted holding exit - putting it into usb mode and then repaired... which solved the problem - until i tested it by unplugging the mains again.

anyone else getting this?


Did you already try to reinstall the OS from "Virus control Center"?


fversion 4.0.5.01? yes. same thing happens after the power is cut.

Marc

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Thursday, September 9th 2010, 12:08am

you should contact access support

good luck, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

timelapse

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Saturday, November 20th 2010, 11:19pm

It seems some coding changed in version 4.0.5.01 that meant the motherboard battery is critical to the boot sequence once the AC power has been disconnected and reconnected.

I don't know if it is just my virus that is affected but if your virus is getting stuck at the welcome screen too then it is worth checking the motherboard battery.

I found OS 4.0.2.01(beta) to be able to boot after the power was cut even though my battery was dead.


Hope this helps people in the future.

FunkyDee

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Monday, December 6th 2010, 7:53pm

I've the same problem. The VirusTI won't come out the update modus after udate 4.0.5.01. Tried everything nothing helps



I don't believe it's the battery, but let's have a look inside the TI..........

Marc

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Monday, December 6th 2010, 9:02pm

Quoted from "timelapse"

It seems some coding changed in version 4.0.5.01 that meant the motherboard battery is critical to the boot sequence once the AC power has been disconnected and reconnected.

I don't know if it is just my virus that is affected but if your virus is getting stuck at the welcome screen too then it is worth checking the motherboard battery.

I found OS 4.0.2.01(beta) to be able to boot after the power was cut even though my battery was dead.


Hope this helps people in the future.


sorry, this is just wrong. there were no changes. if a virus gets stuck at the welcome screen something went wrong updating it (or the unit has a hardware problem which is unrelated to the OS version installed). try to boot it holding the EXIT key so you boot into the BIOS mode. then use Virus Control Center to update it again. if you cannot manage, contact support.

hth, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus
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