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11

Tuesday, July 27th 2010, 10:17pm

Yes ok no worries. In my defence I did think my problems were related to the other users problems.

I have frustratingly been working on my setup for the past year to fix my problems. Maybe your right it is not for me as its not the user friendly, easy to use synth that it claims to be.

If it is a setup issue I will certainly try to claim my money back. In fact thats a good idea and would certainly resolve any issues I have.


could you post the support incident numbers opened, i'm sure you were in touch with access support. i would like to have a look at them. i believe that, if the PC is okay and fulfills the basic requirements of an DAW type of computer, we can help you to solve the sync issues.

best, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

12

Wednesday, July 28th 2010, 3:57pm

Support code :SI00015262 was the main number

There were two support numbers but that was the main one.

I believe it was you who did a test with the ti2 connected to laptop running windows 7, 4gb ram 2.2 intel processor - running cubase 5.1.1 and also a mac of the same spec and you said it was a no go on the windows 7 laptop. That was back in february and I dont have the email that you sent back. i dont recall you saying windows 7 was incompatable, just that it was a no go. I can sometimes get the crackles and sync errors to a minimum but they come back after several minutes.



Cheers Chris

13

Wednesday, July 28th 2010, 10:56pm

better stability using cubase 3sx on windows 7

Marc I dont know whether this is related in any way but ive just got cubase sx3 working on windows 7(it wouldnt work with it previously) with other hardware and softsynths and its more stable than ever.

Quantising isnt a problem anymore not like on windows xp, its spot on and audio is perfectly synced. Ive never used my ti2 with windows 7 and cubase sx3 and cant at the minute as its in for testing but this is a good sign that cubase 5.1.1 on windows 7 that may be unstable/ incompatable.

Ill see what the absoulute music dealer verdict is.

I will certainly try this combination with my ti2 when its returned.

If you can find any windows 7 -cubase 5.1.1 and virus Ti2 incompatability issues at your end. Also using audiodriver is asio4all2. Hope this combination is on the way to trouble free virus music making. Fingers crossed :rolleyes: :whistling: :whistling: :?: :?: :?:

14

Friday, July 30th 2010, 11:26am

chris, we went through the support tickets assigned to your email address and didn't see a statement indicating a general problem with windows 7. so i guess, there was some kind of misunderstanding. hope your setup will work for you in the future.

for the record, cubase 3 and windows 7 might be not such a good idea because cubase 3 is fairly old and was developed when microsoft had windows XP. this doesn't mean it will not work if course. we haven't found a general problem with cubase 5.x and windows 7.

best, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

15

Friday, July 30th 2010, 2:15pm

Ok marc.........

Ok marc, I will trust you on that one. Id have thought the newer cubase would work better myself too I guess its trial and error again. If sx3 proves more reliable im sticking with it and I hope this is the last posting on the subject.



Thanks again.