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luciphercolors

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1

Sunday, May 16th 2010, 10:02pm

Loose screws, what to do?

The Virus TI I bought was a floor model at a local Guitar Center

When I bought it, part of the wood paneling is worn off and I can hear a loose screw or something moving around when I pick the synth up.

Wondering what to do about this? I don't want that thing moving around and shorting something out/knocking a transistor loose/etc etc

Don't want to open it up and void my warranty

suzzymackenzie

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2

Monday, May 17th 2010, 8:53am

I'd say you need to raise it with the place you bought it from :-)

TiUser

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Location: Germany

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Monday, May 17th 2010, 1:00pm

I strongly recommend returning it.

If some metal piece inside is loose it could have caused some short circuit or damage hard to notice but might cause problems later on.

If it's something else - well, any piece broken apart inside - forget about it and run to return it for refund before you are told it was your fault...

If you are brave, open the unit, see what's loose and fix it.

luciphercolors

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4

Wednesday, May 19th 2010, 8:53am

Yeah well, bought it caveat emptor and the warranty should be intact. "No returns"

A little birdie told me that Access and Guitar Center don't get along too well anyways

Also... "brave"? This is computer music! Anyone who's afraid of the insides of digital electronics needs to gtfo, imho. I mean, how much could stuff could be inside the thing anyway? People don't call the Virus the world's most expensive software dongle for nothing

TiUser

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Wednesday, May 19th 2010, 5:53pm

You asked for a recommendation. You always can do different anyway... :D

Opening a unit, finding a flaw that probably could not be fixed with simple tools is just useless effort. In addition there are legal issues with guarantee it you take things serious.

So what's my message? Simply avoid useless work and trouble. 8)

"Electronic music" does not mean that we can understand complex electronics by just opening it... then looking at black chips... that's quite useless even if you have an engineering degree... also pro technicians often can't do much, finding errors in such devices... it's too often complex and too time consuming to be done seriously... then we are back to "PC" repair strategies... well, lets exchange this and that and see if it works again... that's where we end up too often when it comes to "repair" of our beloved electronic gadgets... engineered to be "affordable" (referring to complexity) and... one way.

If anyone is able to find the real errors in a device at all it would be the manufacturer - but then again, a specialist from there is needed for new development and would be even more expensive doing this job... working hours in germany are expensive... so expensive that even germans can hardly afford them... :P

suzzymackenzie

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6

Thursday, May 20th 2010, 9:31am

Yeah well, bought it caveat emptor and the warranty should be intact. "No returns"
Are you sure CA/US trading law doesn't see it differently? Whatever they told you, don't mean to say it's legal. Don't talk yourself too quickly into the screwdriver scenario! Or else, call on a buddy who knows her way around electronics :-)

TiUser

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Location: Germany

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7

Thursday, May 20th 2010, 3:26pm

Here we say "On sea or on high court you are in Lord's hands"...
Laws and rules are one thing - getting them into effect to your benefit is another story.

8

Friday, May 21st 2010, 10:15am

Quoted

Also... "brave"? This is computer music! Anyone who's afraid of the insides of digital electronics needs to gtfo, imho. I mean, how much could stuff could be inside the thing anyway?


Did you actually, on purpose type that?. Why don't you crack it open, rub your feet on the carpet and get your greezy hands up into the thick of things? :thumbup: