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louis1

Trainee

Posts: 58

Location: Manchester

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11

Tuesday, August 30th 2011, 12:54am

Hi herizens

I am too on a mac 10.6.8 but with logic and wanted to ask why Access team said you need a usb hub....because i have some of the problems you outlined but have not yet been given any concise feedback to what i feel is a definite bottleneck on my usb bus......

So i would really appreciate your help on this if you can find the time.....I see you mention a 7 port Belkin hub......what model exactly and was it described to you that this method is preferred over a pci-e to usb hub solution..........

I only ask you directly because you seem to have had some help and the odd reply i have had off Marc has not helped me in any way...siiiiiii :S

horizens

Unregistered

12

Tuesday, August 30th 2011, 1:15am

Belkin F5U237v1 7-port USB2 hub

louis1

Trainee

Posts: 58

Location: Manchester

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13

Tuesday, August 30th 2011, 9:50pm

hub

Thanks horizens but can you tell me why they advised you on this and dose this make a usb port that might be shared into its own dedicated high speed usb port x 7.....as i am a little confussed.....

thanks

Marc

Access Music

Posts: 1,871

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14

Wednesday, August 31st 2011, 11:17am

RE: hub

Quoted from "louis1"

Thanks horizens but can you tell me why they advised you on this and dose this make a usb port that might be shared into its own dedicated high speed usb port x 7.....as i am a little confussed.....

thanks


you can read up on this in the setup guide.
best, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

louis1

Trainee

Posts: 58

Location: Manchester

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15

Wednesday, August 31st 2011, 10:08pm

Hi Marc.....yes i know it is but it isn't clear cut either and i'am sure you lot would make great politicians the way you seem to be so smug dancing around the actual answers!

Best Louis

horizens

Unregistered

16

Friday, September 16th 2011, 5:38am

I thought I should update the community. After a few rounds back and forth with support, this was the final response to my inquires about Cubase crashing:

"Thank you for the crash report. I hope we will have a fix for this in the upcoming OS versions."


The words "hope" and "versions" sealed the deal. I'm selling my TI and moving on. Too much wasted time trying to get a $2300 piece of gear to work.

jhuettner

Support Jedi

Posts: 296

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17

Friday, September 16th 2011, 9:52am

Dear Dave,
The recommendation regarding the hub was about the initial issues you posted in this particular ticket after I saw that you were on a Intel i5 Mac system.
The hub recommendation was absolutely *not* pointed towards the Cubase crashes. This is a different issue and has nothing to do with the connection problems you initially reported in this support ticket.
The Cubase issue is a different one and I received your crash report. Thanks for that.

Best wishes,
Jörg Hüttner
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