Access Music User Forum

Quoted from "bagpula"

change the buffer size to 256 samples or 128 better 128. in the Virus plugin change
the USB outputs TO OUT 1 L R . iN THE vIRUS PLUGIN try to press LIVE

bagpula, can you please stop posting above? first, it is totally fine when you post it once (instead of multiple times as you did). secondly, it is wrong. the buffer size does not have an impact on all that because it does not change anything relevant to this topic. also, the live button will not help as for the problems discussed inside this thread, if so it will make things worse (because it results in a LOOSE timing and what people inhere do want is a TIGHT timing). don't get me wrong, i don't want to come across as a rude person but we need to focus though threads on order to help people with their problems.
thanks, marc

Quoted from "bagpula"

Sorry but my Virus TI plugin integration works correct only in LIVE mode . If i'm not pressing the LIVE button i swear is out of sync . I have changed 3 computers until now and i use Sonar and Cubase . The only viable solution for me is to press Live mode and to use USB only for MIDI data . With this setup Ti works ok for me . So i'm the only one with this setup ?.

we are trying to figure out a solution for a mac/logic problem. you are on PC using cubase/sonar. what you're doing is reducing the latency in order to get the analog outs in time. don't you hear that there is still latency and the timing is unstable? don't you realize that if the arp is out of sync, it is because it's being triggered at the wrong point in time and you cannot undo this by using the analog outs? you are trying to cure a problem with the wrong tools. in any case, please do not post in here and open your own thread.

thanks a lot, marc

Quoted from "a5hl3y2k6"

steps to reproduce.
basic audi0 drum loop in an audio channel
open software instrument (not multi timbal) and try and use the virus...

with all due respect, if it would be so easy to reproduce, i wound't have tried for hours. do you ever have this problem when the virus is the selected track?
marc

Another random thing that clears up some issues in Logic is leaving the first bar of your project empty - if you have any regions in the first bar move the whole project 1 bar along so the first region starts at 2.1.1.1.

I don't know why this makes a difference it just does

Quoted from "Marc"

i spend nearly two days now trying to figure out what the actual problem is. here's what i've done:
- playing various test arrangements i have in order to understand when those weirds sounds as described come in. well, they didn't.
- measuring the arp against logic's metronome and playback midi notes to see, if there is an offset. this includes a tremendous amount of start/stop/continue action. sometimes, the arp was off when i started in at an odd time but was spot on on the next bar again.

this is with 10.7, logic 9.1.5. and the latest public beta on the virus' side using a mac book pro from mid 2011 with an i7 processor. now, i don't really know how to comment on all above, at least not with something meaningful. can somebody point me into the right direction so i can reproduce you problems? we only can fix what we can reproduce.
thanks, marc

While these problems are not exclusive to iMac/Logic setups, this configuration seems to be the most problematic. So if you are running Logic on a MacBook, it's entirely possible that it will work just fine.

But almost everyone who has posted recently about experiencing problems with their Virus and Logic is using an iMac Core i5 or i7. As you may know, there is no way to connect the Virus "directly" to these iMacs. The external USB ports are connected to internal hubs.

Also, your suggestion to connect a USB hub between the iMac and the Virus DOES NOT WORK. So you should probably stop offering this suggestion without explicitly stating that this "solution" will not work all on systems. Otherwise people like myself will continue to waste money buying external hubs that don't work.

And by "don't work," I mean the Virus Control software will not even start up when a hub is inserted between the Virus and iMac. A message appears within the VC window instructing the user to remove the hub. There is no way to proceed. How do you not know this?

Anyway, until you test Virus Control on a newer iMac, you won't be able to provide any meaningful assistance.

BTW, does anyone at Access actually read these troubleshooting posts? If so, I would expect someone to have tried this out already - especially when the company continues to sell a product that clearly doesn't work for a lot of users. I would think the company might be concerned about its reputation and perhaps have some moral qualms about fleecing users out of their hard earned money with bullshit promises of "total integration."

Quoted from "a5hl3y2k6"

i read another thread and it advised to use a shorter usb cable than the one provided by access i found one at work measuring just over 30cm.. and i have had two small sync issues all afternoon. that is a major improvement. - i know it sounds strange but it appears to have worked.. for the moment anyway. ill use it some more and see what happens.

Thanks.

I really hope this works out for you. But I would wait a bit before celebrating. I also tried a variety of cables of varying lengths. Things would sometimes improve for a little while (usually having nothing to do with any of the changes I had made). But sooner or later I would be plagued with sync issues, garbled audio, random disconnections, constant restarts, etc. It's a complete joke.