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1

Thursday, June 2nd 2011, 6:35pm

If you are using a PCI USB card for your Virus, which and how is it working for you?

Hello. I am wanting to get a little database going here of PCI based USB cards and how they are working with the Virus Ti. If you are using a PCI based USB card for use with your Virus Ti, which are you using and how is it faring? Please state the following in your post.

-Make
-Model
-Chipset used (VIA/NEC/Other?)

I hope this collection of information can better inform myself and hopefully others who may rely on such a card to get proper use of their Ti when all else fails using their onboard motherboard USB ports such as myself. The Ti refuses to work reliably, if at all on my brand new Asus P8P67 based board. I cannot use the USB2 ports at all. The USB3 ports take many, many tries of being unplugged then plugged back in before VC will sync with the hardware reliably etc. I have resorted to getting a PCI based USB card this week which has solved 95% of my problems. The hardware will now sync with VC 100% of the time and play sound just as it should (before I would get nothing but a rate reduced/horrible distortion type sound on output when used on my onboard ports), however, I am getting random quiet/faint crackles, clicks and pops that are not atrocious, yet still present and quite annoying. I am literally SOL to get the Virus working on my newly built system any other way then by using a PCI based USB card. Is my issue with the actual/particular PCI card I purchased? Is it the 4.5 beta software? Will another make/model of PCI card help me out? This is what I am trying to determine before I start randomly buying all sorts of different cards on a whim simply for testing purposes. I will start this collection of information going.

-BYTECC
-BT-U2410V
-VIA VT6212L

I thank anyone who takes part in this thread and I look forward to hearing of your replies.

2

Monday, June 6th 2011, 6:52am

Hey Fringe. I have tried using 2 different pci usb cards to get rid of the crackling, but with no luck. At first I thought it was the beta causing the problems, but I tried reverting as far back as 3.3 with no success. Still, I've had my Virus since '06 and never had crackling problems until pretty recently.

Are you running Windows 7? I have a feeling 7 must have something to do with it as I upgraded both my desktop and laptop over the last year (and was likely too busy in school to really notice the problem until now).

All of this to say, I don't think a new usb card will solve the crackling.

I have been in contact with Access and I am going to send them an Ableton Live set this week so that they can try and identify the issue. My fingers are crossed.

I have a thread about crackling problems here, if you're interested:

http://virus.info/forum/index.php?page=Thread&threadID=2663

Sorry I didn't really address your question (make/model), I'm just wondering if we're having similar problems which I believe are unrelated to port issues.

3

Monday, June 6th 2011, 12:52pm

Thank you SOS for replying. You are the first and only. It left me wondering if I was the only one using these cards.

I am sorry to hear that changing cards may not solve my problem, however, I guess I didn't waste any time or money from doing so either. For me, using a USB PCI card is the ONLY option since building my new system. The Ti will not work on any of the USB2 ports on the back of my computer and are very unreliable on the USB3 ports as well. Getting the PCI card has allowed me to get VC up and running with 95% clean sound, something no other port on my computer would ever allow me to do. The crackling I get is not very loud at all, and not constant, but still there none the less. It sounds like faint dirty vinyl clicking. Quite annoying when trying to do a mixdown and has left me completely depressed that even my very last resort to get the Ti working on my new system is not 100% perfect. Yes I am running Windows 7 64 bit. I would like to blame that on being the problem, but I am hearing of no other such complaints so it is not widespread enough to put my mind at ease. The Ti is so finicky and always has been. It is an amazingly powerful synth but the USB issues really hold it back. I am hoping for a solving of this issue as well. May have to live with the crackling or just ditch the Ti altogether. For heavy beat laden music I would probably never hear the crackles, but on quiet breakdowns with arps, pads etc, it is very disheartening to hear the noise it produces that it shouldn't. I was hoping it was the dodgy VIA chipset on my card that was holding me back and that getting a proper NEC one would aid me in this issue. You say you have two cards, are they both based on the same chipset? If so that really may not count as two different cards. If they both contain completely different chipsets than that is an entirely different story. Would you mind letting me know your make/model/chipset used regardless please? Are your crackles really bad or just faint like mine? I would love to hear an audio example of your crackling to compare to mine.

Thanks again for taking the time to take part in this thread.

4

Monday, June 6th 2011, 8:26pm

Hey Fringe,

They are not the same cards.

The first card I tried is this one:

http://www.newegg.com/Product/Product.aspx?Item=N82E16815124007&cm_re=pci_usb_card-_-15-124-007-_-Product

The card I just got last week is this one:

http://www.newegg.com/Product/Product.aspx?Item=N82E16815104216&cm_re=pci_usb_card-_-15-104-216-_-Product

Sounds like your crackles are exactly the same as mine (I have also described them as "vinyl" like). If you link to the youtube video I made for the other thread you can see the crackling frequency range on Live's analyzer (but probably not hear it due to video quality).

I am really close to giving up on the Virus. Yes, I could use it through midi but then you lose the ability to automate clocked LFOs, not to mention Virus Control. I am just really attached to the Virus sound. The closest I've found in the vst world is Uhe's Zebra, which is looking better everyday. I am going to work a little more with support though, to see if this can be ironed out.

5

Tuesday, June 7th 2011, 3:45am

Thanks for the reply again.

It seems both cards despite being different manufacturers and models are in fact using different chipsets. The Syba is a VIA like mine now, the Koutech is an NEC, like I was going to get. Doh!

Please do reply in this thread if you happen to come to a conclusion regardless this issue.

Thank you.

6

Wednesday, June 8th 2011, 5:14am

I've just moved to a usb pci card because I'd heard it was ment to be better... I'd say things are now worse for me.

Cant remember what card it is but it has a firewire port on it too. Was just in my spares so thought i'd give it a try. Next OS upgrade i'll be reverting back.

7

Wednesday, June 8th 2011, 1:12pm

Thanks for chiming in. Would you mind being more specific and listing how it is worse for you? Thank you.

8

Wednesday, June 8th 2011, 2:08pm

let me just add two things to this discussion:
- a recommendation for a PCI USB card should only be taken if the CPU board, OS and driver version matches.
- 90% of the problems are setup related. the virus does not need a special USB connection, it just needs one which is not shared or otherwise below specs. even if it is shared, it can work as long as the other device does not consume a significant amount of bandwidth like for instance a mouse or a keyboard.
marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

9

Wednesday, June 8th 2011, 2:23pm

Hi Marc, thanks for chiming in. While this sounds plausible it is not the case on my new system. This board is brand new to the market, released January of this year, actually March since it is the new revision due to the Intel SATA recall issue. NONE of the USB2 ports work with the Virus on my motherboard, but do work with everything else. I get THIS DEVICE CANNOT START (CODE 10) in Device Manager. If I do manage to get it working I get nothing but distortion for output while playing. Sounds like rate reduction gone mad and that is all I ever get. Hooking the Virus up to the USB3 ports (NEC chipset) plays sound fine.... if it connects. I have unplug and plug the Virus back in multiple times before VC will even start up. Getting a PCI based USB card allows for VC to load each and every time like it should, as well as play sound properly 95% of the time. I still get intermittent crackles, clicks and pops here and there. If the Virus is not picky on any particular USB based device, why does it still crackle, click and pop when it is on its own dedicated card with absolutely nothing else plugged into it but the Virus? I have only had this thing since June of 09 but it has not been smooth sailing on two different systems trying to run it. It is extremely finicky and not even close to be using plug and play/user friendly.

10

Wednesday, June 8th 2011, 5:06pm

If the Virus is not picky on any particular USB based device, why does it still crackle, click and pop when it is on its own dedicated card with absolutely nothing else plugged into it but the Virus? I have only had this thing since June of 09 but it has not been smooth sailing on two different systems trying to run it. It is extremely finicky and not even close to be using plug and play/user friendly.


i can think of many reasons, for instance how the CPU board communicates with the PCI card among other possible bottleneck situations. cracking, clicks and pops can be caused by USB transmission problems which doesn't mean that the bottleneck is the USB part itself. it also can have to do with the internal USB root hub layout of those cards. did you try to put a USB2 hub in between the Virus and the PCI USB card. i know this sounds silly but ...

as for plug and play, yes, you need drivers which certainly doesn't add to the user experience. i guess you're on it with access support (sorry, didn't read through the whole thread again)?

m
The official Virus TI facebook page: http://www.facebook.com/accessvirus